How to Increase Customer Confidence and Ship on Time

Topics: job shop business guides, Increase Job Shop Efficiency

Posted On Apr 5, 2016 1:44:40 PM by Alex Baker

Our popular eBook 9 Common Questions that Keep Job Shop Owners Up at Night and Answers to Help You Sleep Better is packed with answers, practical tips, and advice for small manufacturers looking to improve their business. The eighth question addressed in the eBook is: How Can I Increase Customer Confidence and Ship on Time?

Wistia video thumbnail - 008 Shipping

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Missed shipment dates mean unhappy customers. Customers need the confidence to know that you can meet their delivery dates for every job, every time. When ship dates are not met, customers won’t come back. It’s a fact: the more on-time deliveries you meet, the more repeat customers and referrals you will have.  But, it’s not that easy.

Customer shipping requirements are as unique as the customer. And, each customer needs everything done their way, on their time. Meanwhile, you have competing demands and multiple projects with similar deadlines. How can you make each customer feel like they are your top priority?

It may be hard to imagine that you can meet every customer’s delivery date, and stay on track on the shop floor, but it is possible. JobBOSS shipping allows you to easily track delivery schedules and shipment history. You can generate shipping documents at the time of job shipment and take advantage of built-in reports that help you track and improve on-time delivery rates. Robust reporting helps you keep track of your on-time delivery rate. Customer satisfaction will soar.

JobBOSS shipping lets you track all delivery schedules and review shipment history with ease. Generate shipping documents, including pack lists and shipping labels at the time of job shipment, and take advantage of built-in reporting that helps keep track of on-time delivery rates. Get on schedule today and increase customer retention and satisfaction.

Utilize scheduling and ensure you are:

  •  Meeting customer ship dates, and tracking early or late shipments

  • Analyzing delivery performance to improve on time deliverables

  • Tracking shipments online

  • Managing multiple ship addresses for customers operations, and efficiency projections

  • Recording ship data to make good decisions on future orders

  • Preparing packing lists and Bills of Lading

  • Tracking customer returns

  • Monitoring upcoming deliveries so you ship on time

  • Tracking all movement of sub contracted services to and from the vendor

If you’re missing ship dates, put JobBOSS scheduling to work for you!

 Download the Common Questions eBook to learn more now!


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Topics: job shop business guides, Increase Job Shop Efficiency


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